60-Day Money-Back Guarantee
We stand firmly behind our products. If you are not completely satisfied, you may return your purchase within 60 days of delivery for a full refund — no questions, no hassle.
Why 60 Days
Oral care results build over weeks of consistent use. We give you a full two months so you can experience the difference for yourself, risk-free.
How to Request a Return
Starting a return is simple:
- Visit our Contact page and share your order number and reason for return.
- Our team replies with clear, step-by-step instructions.
- You receive a free return shipping label by email.
- Send the package back using the provided label.
Refund Processing
Once we receive and inspect your returned item, we process your refund within 5 to 10 business days. Refunds are issued to your original payment method. Depending on your bank or card issuer, the amount may take a few additional days to appear.
Free Return Shipping
We provide free return shipping labels for all eligible returns. Returning a product should never cost you anything.
Eligible Items
All products are eligible for return within the 60-day window, provided they are in their original packaging and have been used as directed. We understand that trying a product means using it, so gentle, normal use does not disqualify a return.
Non-Refundable Items
A refund may not be available when:
- The item is returned after the 60-day period has expired.
- The product is damaged due to misuse, abuse, or accident.
- The item is missing critical original components without prior arrangement.
If you are unsure about your situation, contact us — we always aim to find a fair solution.
Exchanges
Prefer a different model or color? We are happy to help you exchange. Reach out through our Contact page and our team will guide you to the right product for your needs.
Questions?
Any questions about returns or refunds? Visit our Contact page. Our customer service team is ready to help.