Shipping Policy

Free Worldwide Shipping

We offer free shipping on every order, to nearly every country on earth. No minimum purchase. No hidden delivery fees. The price you see at checkout is the price you pay.

What "Free" Really Means

  • No order minimums required.
  • No per-item shipping surcharges.
  • No surprise delivery charges at your door.

Order Processing

Once your payment is confirmed, we process and dispatch your order within 1 to 3 business days. You will receive a dispatch confirmation email containing your tracking number as soon as your package leaves our warehouse.

Processing Timeline

  • Day 0: Payment confirmed and order entered into our system.
  • Day 1 to 3: Order picked, quality-checked, and packed.
  • Dispatch Day: Tracking number emailed to you automatically.

Peak Periods

During major holiday seasons, processing may occasionally take an extra business day. We will always keep you informed by email if any delay affects your order.

Estimated Delivery Times

After your order ships, delivery typically takes 6 to 12 business days, depending on your location and local conditions.

Delivery by Region

  • North America: Generally 6 to 9 business days.
  • Europe & UK: Generally 8 to 12 business days.
  • Asia Pacific & Rest of World: Generally 9 to 12 business days.

International deliveries may vary slightly due to customs processing, though we cover all duties so your package clears without additional cost to you.

Customs & Duties

We cover all customs duties and import taxes on your behalf. You will never be asked to pay extra fees upon delivery. The total shown at checkout is your final price, with nothing added later.

Order Tracking

Every shipment includes a tracking number sent to your email at dispatch. You can follow your package step by step, from our warehouse to your doorstep, using the carrier link provided.

Tracking Tips

  • Check the email address you used at checkout.
  • Allow up to 24 hours for tracking to show initial movement.
  • Contact us through our Contact page if tracking appears stuck.

Shipping Restrictions

We ship to most countries worldwide. If your destination is not selectable at checkout, please reach out via our Contact page and our team will do their best to assist or suggest an alternative.

Damaged or Lost Packages

If your package arrives damaged, or if it has not arrived within the estimated delivery window, contact us right away. We will open an investigation with the carrier and work with you to resolve the issue promptly — whether that means a replacement or a full refund.

What to Do

  1. Take photos of any outer and inner damage, if present.
  2. Note the date and condition when you received the box.
  3. Reach out through our Contact page with your order number.